Shipping policy
Shipping Policy
Effective September 1, 2026
Order Processing
One Life Clothing processes orders within approximately 2 business days after an order is successfully placed and payment is confirmed.
Business days do not include weekends or holidays.
Priority Shipping
After processing, orders are shipped using Priority Shipping, which generally has an estimated transit time of approximately 3 business days after the carrier receives the package.
Under normal conditions, customers should allow approximately 5 business days from order placement to delivery:
Approximately 2 business days for processing + approximately 3 business days for Priority Shipping.
Delivery dates are estimates and are not guarantees. Carrier delays, severe weather, holidays, service interruptions, incorrect or incomplete addresses, and other circumstances outside One Life Clothing's control may affect delivery times.
Tracking Information
When tracking information becomes available, it will be provided after your order ships.
Customers are responsible for:
Monitoring tracking updates for their shipment.
Providing a complete and accurate shipping address at checkout.
Reviewing their order information before completing the purchase.
Packages Marked Delivered
If carrier tracking shows that your order was delivered but you cannot locate the package, contact One Life Clothing as soon as possible at Onelifeclothing2015@gmail.com.
We will review the shipment information and available tracking records and assist with determining the appropriate next steps.
Carrier tracking information, delivery confirmation, and other shipment records may also be retained as documentation of order fulfillment.
Questions About Your Shipment
For assistance with an order, contact:
Please include your order number when contacting us so we can assist you more efficiently.