Terms of service

TERMS OF SERVICE

Effective Date: September 1, 2026
Last Updated: September 1, 2026

These Terms of Service (“Terms”) govern your use of onelifeclothing.net and purchases made from One Life Clothing LLC (“One Life Clothing,” “we,” “us,” or “our”).

By accessing our website, submitting an order, or purchasing products from us, you agree to these Terms and the policies incorporated into them.

Please read these Terms before using our website.

1. ONLINE STORE

Our online store is powered by Shopify.

Shopify provides the ecommerce platform that allows us to offer products and services to customers.

The sale of One Life Clothing products is between One Life Clothing LLC and the customer, subject to these Terms and applicable law.

2. ELIGIBILITY

By using this website or placing an order, you represent that:

  • You have legal capacity to enter into the transaction; or

  • You are using the website with the authorization of a parent or legal guardian where required.

You may not use our website or products for an unlawful or fraudulent purpose.

3. PRODUCTS

We make reasonable efforts to accurately describe and display our products.

However:

  • Colors may appear differently depending on screens, lighting, photography, or device settings.

  • Minor variations may occur in manufactured products.

  • Packaging may change.

  • Product availability may change without notice.

We reserve the right to discontinue products, designs, colors, sizes, or collections at any time.

4. PRICING

Prices displayed on the website are subject to change without notice.

Applicable taxes, shipping charges, discounts, and other charges will be displayed when applicable during checkout.

We make reasonable efforts to provide accurate pricing but reserve the right to correct genuine pricing, typographical, or technical errors.

If a material pricing error affects an order, we may contact you before fulfillment or cancel and refund the affected order where appropriate.

5. ORDERS

Submitting an order does not guarantee that the order will be accepted.

We reserve the right, where reasonably necessary, to refuse, limit, hold, or cancel an order.

Reasons may include:

  • Inventory problems

  • Incorrect product information

  • Pricing errors

  • Payment authorization failures

  • Suspected fraud

  • Abusive transaction activity

  • Shipping restrictions

  • Previous fraudulent or abusive chargeback activity

  • Violation of these Terms

If we cancel a paid order before fulfillment, the applicable payment will be refunded as required.

6. PAYMENT

Customers agree to provide current, complete, and accurate purchase information.

By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments may be processed by Shopify or third-party payment providers.

Payment providers may apply their own terms, fraud-prevention procedures, verification requirements, and privacy practices.

7. SHIPPING

Orders are generally processed within approximately 2 business days.

After processing, orders are shipped using Priority Shipping, which generally has an estimated transit time of approximately 3 business days after carrier acceptance.

Delivery times are estimates rather than guarantees.

Carrier delays, weather conditions, holidays, service interruptions, incorrect addresses, and circumstances outside our reasonable control can affect delivery.

Customers are responsible for providing a complete and accurate shipping address.

Our complete Shipping Policy is incorporated into these Terms.

8. TRACKING AND DELIVERY

Tracking information may be provided when an order ships.

Customers are responsible for monitoring tracking information.

Carrier tracking records and delivery confirmations may be used to establish when and where an order was delivered.

If tracking indicates delivery but you cannot locate your package, contact us promptly at:

Onelifeclothing2015@gmail.com

We will review available shipping information and assist with appropriate next steps.

9. RETURNS AND REFUNDS

Eligible return requests should be initiated within 7 calendar days of confirmed delivery.

Returned merchandise must generally be unworn, unused, and in the condition received, with original tags and packaging where applicable.

Returns requested more than 7 calendar days after confirmed delivery are not guaranteed to be accepted.

When a return after the 7-day period is approved, a 50% restocking fee applies and will be deducted from the amount otherwise eligible for refund, subject to applicable law.

Customers must contact One Life Clothing before returning merchandise.

Our complete Return & Refund Policy is incorporated into these Terms.

10. CUSTOM PRODUCTS

Custom, personalized, altered, or made-to-order merchandise is final sale when produced and delivered according to the customer's approved specifications.

Such merchandise is not eligible for ordinary return or refund.

This provision does not eliminate remedies that may be required under applicable law when merchandise is damaged, defective, or materially different from the approved order.

Customers are responsible for carefully reviewing customization information before approving or submitting an order.

11. PAYMENT DISPUTES AND CHARGEBACKS

If you believe there is a problem with your purchase, we encourage you to contact One Life Clothing before initiating a chargeback or payment dispute so we have an opportunity to investigate and resolve the issue.

Contact:

Onelifeclothing2015@gmail.com

When a payment dispute or chargeback is filed, we may provide documentation relating to the transaction to Shopify, payment processors, banks, card networks, financial institutions, or dispute-resolution providers.

Evidence may include:

  • Order confirmations

  • Transaction records

  • Customer communications

  • Shipping information

  • Tracking numbers

  • Carrier delivery confirmation

  • Shipping and billing information

  • Product descriptions

  • Photographs

  • Return and refund records

  • Store policies

  • Other evidence related to fulfillment of the transaction

Where carrier records establish successful delivery, those records may be submitted to contest a claim that merchandise was not received.

We reserve the right, to the extent permitted by law, to decline or cancel future transactions associated with fraudulent, abusive, deceptive, or repeated improper payment disputes.

Nothing in these Terms prevents a consumer from exercising payment-dispute or consumer-protection rights provided by applicable law.

12. FRAUD AND UNAUTHORIZED ACTIVITY

You may not use our website to:

  • Commit fraud.

  • Use a payment method without authorization.

  • Provide intentionally false billing or shipping information.

  • Attempt to obtain merchandise without payment.

  • Interfere with the operation or security of the website.

  • Introduce malicious software.

  • Scrape or harvest customer information unlawfully.

  • Impersonate another individual.

  • Violate applicable laws or regulations.

Suspected fraudulent activity may result in cancellation of an order, restriction of future purchases, preservation of transaction evidence, or reporting to payment processors or appropriate authorities where warranted.

13. INTELLECTUAL PROPERTY

The content associated with One Life Clothing, including where applicable:

  • One Life Clothing branding

  • Logos

  • Product names

  • Original graphics

  • Product designs

  • Photographs

  • Videos

  • Written copy

  • Campaign concepts

  • Website content

  • Trademarks

  • Trade dress

  • Other original creative materials

is owned by or licensed to One Life Clothing LLC and is protected by applicable intellectual-property laws.

Access to the website does not give you ownership rights in our intellectual property.

You may not reproduce, sell, distribute, modify, publish, commercially exploit, or create unauthorized derivative works from protected One Life Clothing material without permission.

14. CUSTOMER REVIEWS AND FEEDBACK

Customers may share honest opinions and reviews about One Life Clothing products and customer experiences.

Nothing in these Terms is intended to restrict a customer's right to provide a truthful review or other legally protected consumer feedback.

You may not knowingly submit false, unlawful, defamatory, fraudulent, threatening, infringing, or malicious content.

15. THIRD-PARTY SERVICES

Our website may contain links to or integrate with services operated by third parties.

Third-party services may include:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Social media platforms

  • Marketing tools

  • Analytics providers

  • Other ecommerce services

We do not control independent third-party services and are not responsible for their separate terms, policies, or practices.

Your use of third-party services may be governed by separate agreements with those providers.

16. WEBSITE AVAILABILITY

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee uninterrupted or error-free access.

Access may occasionally be affected by:

  • Maintenance

  • Technical failures

  • Shopify service interruptions

  • Internet outages

  • Cybersecurity events

  • Third-party failures

  • Updates

  • Circumstances outside our reasonable control

17. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not make warranties beyond those expressly stated by us or required by applicable law.

Nothing in these Terms excludes warranties, protections, or remedies that legally cannot be waived.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, One Life Clothing LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the website or circumstances outside our reasonable control.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms limits rights or remedies provided to consumers under applicable law.

19. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of the website, intentional violation of these Terms, infringement of another party's rights, or fraudulent conduct.

This provision does not require a consumer to indemnify One Life Clothing for One Life Clothing's own unlawful conduct or obligations that cannot legally be transferred.

20. PRIVACY

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.

By using the website, you acknowledge that ecommerce transactions may require information to be processed by Shopify, payment providers, shipping carriers, and other service providers necessary to complete the transaction.

21. GOVERNING LAW

These Terms and transactions with One Life Clothing LLC are governed by applicable United States federal law and the laws of the State of California, without giving effect to conflict-of-law principles where doing so would improperly eliminate mandatory consumer protections.

Customers may also have rights under the laws of the jurisdiction in which they reside that cannot legally be waived.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary.

The remaining provisions will continue in effect.

23. NO WAIVER

Our failure to enforce a provision of these Terms on one occasion does not permanently waive our right to enforce that provision later.

24. ENTIRE AGREEMENT

These Terms, together with our:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Other policies specifically presented as part of a transaction

constitute the applicable terms governing use of our online store and purchases from One Life Clothing.

25. CHANGES TO THESE TERMS

We may update these Terms periodically.

Updates become effective when published unless a different effective date is stated.

Changes generally apply prospectively and will not eliminate rights customers already have under applicable law.

The “Last Updated” date at the top identifies the most recent revision.

26. CONTACT INFORMATION

Questions regarding these Terms may be directed to:

One Life Clothing LLC
Onelifeclothing2015@gmail.com
onelifeclothing.net